Facilitating Client Collaboration

Name: Facilitating Client Collaboration
Availability: InStock

Develop and lead multi-session events. Endorsed by the International Association of Facilitators.

This 2 day course shows how to collaborate with a client about all their needs, co-discover their big challenges, co-manage a robust facilitation intervention, contracting with the client and evaluating the results. Packed with tools, templates and sophisticated assessment methods Facilitating Client Collaboration will prepare you to launch your facilitation practice. Covers 3 of the 6 IAF Competencies to help prepare you for IAF certification.

See IAF Endorsement

Facilitators must be able to lead longer term interventions for their clients. This could include consultations, planning, conferences and change initiatives.

You will learn how to assess, design and manage these interventions by creating them collaboratively with a client team. In this course, you will learn the practical approaches and skills to tackle work from contracting to evaluation.

The course is endorsed by the International Association of Facilitators to cover 3 of the 6 Competencies assessed to become a Certified Professional Facilitator: Create Collaborative Relationships, Build and Maintain Professional Knowledge, Model Positive Professional Attitude.

Facilitating Client Collaboration is for any facilitator or consultant who must engage their client in thinking through complex interventions.

This course will build confidence with skills and approaches for working with a client to manage multi-sessions events effectively.

Benefits

Learn how to propose a full scale facilitated solution to a client need .

Create collaborative client relationships

Develop working partnerships
Manage multi-session events effectively

Evoke group creativity

Assess the organizational environment and client needs.
Determine client challenges and solutions.
Use innovation approaches that fit the abilities of the group.

Best practices for working together

Develop consensus on tasks, deliverables and roles
Model professional boundaries
Templates from contracting to evaluation

Facilitating Client Collaboration uses real case studies from master practitioners to prepare you for your facilitation profession.

Day One

Ethics, values and the power of facilitation
Conversations and rapport with clients
Assessments and ToP participatory client assessment
Co-discovering client challenges

Day Two

Co-facilitation
Creativity and creative facilitation approaches
Managing events and milestone mapping
Contracting with a client
Participatory evaluation
Client communication

This course is for:

Facilitators and consultants who want to work with a client to develop complex or long term interventions
Managers, supervisors and staff who must enhance a group's potential to create generate solutions to long term situations.
Leaders who must design participatory processes with groups.

This course demonstrates competetencies that are needed by IAF as a Certified Professional Facilitator, and by ICA as a Certified ToP Facilitator.

Learn important methods for all forms of planning:

Client calls and conversations
Participatory client assessment – helping clients understand long range needs from a comprehensive screen.
Social Process tool – uncover client challenges and imbalances in their work
Templates – co-management, contracting, evaluation.

Each session includes:

Demonstration of participatory processes.
Exploration of how the process can be applied.
Examples from real experience that reveal practices that lead to success.
Variations for different situations.

Description

Design facilitation approaches with your client

Learn practical tools including assessment, contracting and design all the way through to evaluation, done collaboratively with your client. Endorsed by the International Association of Facilitators.

IAF Endorsement

Additional information

Country	Canada, USA, UK, Taiwan, Japan, Korea, Ukraine

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